Within this Policy, we detail the types of Personal Data we collect, how we utilize and share it, and the choices you have regarding our data practices. We also explain our relationship with Stripe, which helps us provide payment services to you.
Please read this Privacy Policy carefully before using our Services or submitting Personal Data. If you have any questions, contact us at support@skylarkai.com. By using our Services, you agree to the practices described herein. If you do not agree, you may not access or use the Services.
1. PERSONAL DATA WE COLLECT
For the purposes of this Privacy Policy, “Personal Data” refers to information that, alone or combined with other details we hold, can identify you personally. Below, we describe how we gather different types of Personal Data.
This Privacy Policy describes how SkylarkAI Inc. (“Skylark,” “we,” “us,” or “our”) handles Personal Data (as defined below) in connection with our software-as-a-service (SaaS) developer tools for integrating AI features into software products. This applies to information gathered from our website (the “Site”), our web applications (the “Apps”), and any other related online services we offer (collectively, along with the Site and Apps, the “Services”).
Personal Data You Provide:
We may collect Personal Data in various situations, such as when you visit our Site or Apps, sign up for the Services, or otherwise interact with us. The specific information we collect may depend on what you choose to share, but typically includes your name, email address, company name, and mobile phone number.
- Account Information: When you create an account, we collect data associated with that account. This may include your name, contact details, login credentials, company name, payment card details, and transaction history (collectively referred to as “Account Information”).
- User Content: If you use our Services, we collect any Personal Data contained in files you upload, input you provide, or feedback you submit (“Content”). We do not control the nature of this Content.
- Communication Information: If you contact us, we collect your name, contact details, and the content of your communications (“Communication Information”).
We also gather payment and financial details needed for transactions, whichmay be handled by our third-party payment provider, Stripe, Inc. (“Stripe”). In addition to this Privacy Policy, your purchase-related data will be governed by our Terms of Service as well as Stripe’s own Services Agreement and Privacy Policy.
Personal Data We Receive Automatically:
When you use or interact with the Services, certain data may be automatically logged, such as:
- Log Data: Data automatically sent by your browser, which could include your IP address, browser type/settings, date and time of your visit, and how you engaged with the Services.
- Cookies: For information on how we use cookies, please see the “Cookies” section below.
- Device Information: Details such as your device name, operating system, and browser. The specific data may vary depending on your device and its configuration.
- Usage Information: Information about your use of the Services, including which content you view, which features you engage with, and the times, frequencies, and durations of your activities.
Cookies:
We employ cookies to operate and administer our Services, gather usage data, and enhance your experience. A “cookie” is a small piece of data sent by a website to your browser. Cookies can expire at the end of a session (session cookies) or remain on your device until a set expiration date (persistent cookies). For more details on cookies, please visit All About Cookies (
http://www.allaboutcookies.org).
Analytics:
We may use third-party analytics tools, such as Google Analytics, to better understand how users interact with the Services and to improve your experience. Google Analytics uses cookies to collect information about your usage. To learn more about Google’s practices, please visit
www.google.com/policies/privacy/partners/.
Online Tracking and Do Not Track:
We and our third-party providers (including Google, Facebook, and Instagram) may utilize cookies, pixels, or similar tracking technologies to gather data about your online activities over time and across multiple websites. We use this information to deliver targeted advertising. Our Services do not currently respond to “Do Not Track” (DNT) signals and function as outlined in this Privacy Policy regardless of any DNT signal. If our approach to DNT changes, we will revise this Privacy Policy accordingly.
Your Choices Regarding Cookies:
Most browsers offer settings to alert you when a cookie is sent or to disable certain cookies. Below are links to instructions for common browsers:
Most browsers offer settings to alert you when a cookie is sent or to disable certain cookies. Below are links to instructions for common browsers:
- Microsoft Edge
- Mozilla Firefox
- Google Chrome
- Usage Information: Information abApple Safariout your use of the Services, including which content you view, which features you engage with, and the times, frequencies, and durations of your activities.
Be aware that restricting cookies may impact your ability to use some parts of the Services. Additionally, many advertising networks allow you to opt outof targeted advertising via the Network Advertising Initiative’s website (
http://www.networkadvertising.org/choices/).
If you access the Services from a mobile device, your ability to adjust tracking preferences may be limited by your device’s settings.
2. HOW WE USE PERSONAL DATA
We may use Personal Data for the following purposes:
- To provide and support the Services, including storing and analyzing data to enable advanced searching, logging interactions, and processing payments for the Services.
- To address your inquiries, comments, and questions.
- To send administrative notifications, such as information about the Services and any updates to our terms, conditions, or policies.
- To operate promotions, contests, sweepstakes, surveys, or other features of the Services.
- To gain insights into how you interact with our Services.
- To maintain, enhance, and improve the content and functionality of our Services.
- To create new products and services.
- To prevent fraudulent or unauthorized activity and protect the security of our IT systems, infrastructure, and networks.
- To comply with legal obligations, respond to legal proceedings, and safeguard our rights, privacy, safety, and property (and that of our affiliates,you, or third parties).
Aggregated or Anonymized Information:
We may compile or generate aggregated or anonymized data from Personal Data. This helps us evaluate how effectively our Services operate, add new features, and pursue other lawful objectives. We may share aggregated or anonymized information with our partners or third parties for any legitimatebusiness purpose.
Marketing:
We may use your Personal Data to provide you with information about products or services that could be relevant to you. For instance, if you provide your email address or phone number, we may use that information to send you special offers. You can opt out of our email marketing at any time by following the unsubscribe instructions in our promotional emails or contacting us at
support@skylarkai.com. Even if you opt out of marketing messages, we may still send you administrative or account-related communications.
3. SHARING AND DISCLOSURE OF PERSONAL DATA
We may share Personal Data with third parties under certain circumstances,which may include:
- Vendors and Service Providers:
We work with various service providers (e.g., data analytics, hosting, cloud services, authentication, marketing, financial services/payment processors like Stripe, CRM and customer support, and web analytics) who process Personal Data on our behalf and according to our instructions. We take reasonable steps to ensure these providers maintain appropriate security measures and only process data as needed to provide their services to us. - Business Transfers:
In connection with mergers, acquisitions, due diligence, reorganizations, bankruptcies, receiverships, asset sales, or similar events, Personal Data may be transferred to counterparties involved in these processes or to the new entity succeeding us. - Legal Obligations:
We may disclose Personal Data if we believe it is necessary to comply with the law, to protect our rights or property, to combat fraud, to ensure user or public safety, or to fulfill any legal obligations (including national security or law enforcement). - Affiliates:
We may share Personal Data with entities that control, are controlled by, or are under common control with Skylark. Such affiliates may use Personal Data consistent with this Privacy Policy.
4. DATA RETENTION
We retain Personal Data for as long as necessary to fulfill the purposes for which it was collected, to provide the Services, to resolve disputes, to enforce our agreements, to protect our interests, and to comply with the law. If a user remains inactive (i.e., has not logged in) for 1 year, we delete that user’s data after providing a reasonable email notification.
5. UPDATE YOUR INFORMATION
If you need to correct or update your Personal Data, you can log into your account or contact us at
support@skylarkai.com.
6. CHILDREN
Our Services are not directed toward individuals under 18. We do not knowingly collect Personal Data from those under 16. If you believe a minor under 16 has provided Personal Data to us, please contact
support@skylarkai.com. We will attempt to remove that data from our systems.
7. LINKS TO OTHER WEBSITES AND THIRD-PARTY FUNCTIONALITY
The Services may contain links or features directed to websites or applications not operated by Skylark (“Third-Party Services”). You can generally decide which Third-Party Services to use and what information to share with them. These services include payment tools like Stripe. Your interactions with these Third-Party Services are governed by their own terms and privacy policies, not this Privacy Policy. If you have questions, please review their respective privacy practices.
8. SECURITY
Using our Services is at your own risk. We employ commercially reasonable technical, administrative, and organizational safeguards to protect your Personal Data from loss, misuse, unauthorized access, alteration, or destruction. However, no internet-based transmission (including email) is completely secure, and we cannot guarantee total data security. Please consider the security risks before submitting Personal Data via the internet.We are not responsible for any circumvention of the security measures on our Services or on third-party websites.
9. YOUR CHOICES
In some cases, providing Personal Data is optional. However, choosing not to provide certain Personal Data may limit your ability to use particular features. You may also contact us at
support@skylarkai.com to request modifications or corrections to your Personal Data.
10. INTERNATIONAL DATA TRANSFERS
All data we handle may be transferred to, processed in, or stored in locations around the world, including the United States. If you access the Services from the European Economic Area (EEA) or another region with stringent data laws, note that your Personal Data may be transferred to a country (such as the U.S.) whose data protection laws may differ from your region. Where required, we take steps to ensure your Personal Data is treated securely and that your rights remain protected during these international transfers.
11. GDPR PRIVACY POLICY
Legal Basis for Processing Personal Data under GDPR:
We may process Personal Data under various legal grounds, including:
- Consent: You have given permission to process Personal Data for one or more specific reasons.
- Performance of a contract: Processing is required for an agreement with you or for pre-contractual steps.
- Legal obligations: Processing is needed for compliance with laws.
- Vital interests: Processing is essential to protect your vital interests or those of another person.
- Public interests: Processing is related to a task in the public interest or in the exercise of official authority.
- Legitimate interests: Processing is necessary for our legitimate interests.
We can clarify the specific legal basis that applies to any processing if needed.
Your Rights under the GDPR:
If you are located in the EU, you have certain rights:
- Access: Request to review or obtain a copy of the Personal Data we hold about you.
- Correction: Ask us to correct any inaccurate or incomplete Personal Data.
- Object: Object to our processing of your Personal Data where we rely on legitimate interests and there is something about your situation that makes you want to object, including for direct marketing purposes.
- Erasure: Request that we delete your Personal Data where there is no compelling reason for us to keep it.
- Data Portability: Request a copy of your Personal Data in a structured, machine-readable format or request that we transmit it to a third party where feasible.
- Withdraw Consent: Revoke your consent at any time if our processing is based on your consent, although this may affect your access to certain features of the Services.
Exercising Your GDPR Data Protection Rights:
To exercise these rights, please contact us. We may request proof of identity before responding to certain requests. We aim to respond promptly. You alsohave the right to file a complaint with a Data Protection Authority if you believe our use of your Personal Data violates applicable law.
12. CHANGES TO THIS PRIVACY POLICY
Our Services and business operations may evolve over time. Consequently, we may update this Privacy Policy as needed. If we make material changes, we will post the revised policy here (or via another acceptable notice method, if required by law). By continuing to use our Services or by submitting Personal Data after an updated Privacy Policy is posted, you agree to the new terms and practices.
13. CONTACT US
Our Services and business operations may evolve over time. Consequently, we may update this Privacy Policy as needed. If we make material changes, we will post the revised policy here (or via another acceptable notice method, if requiIf you have any questions about this Privacy Policy or how we handle Personal Data, please reach out to us at
support@skylarkai.com.red by law). By continuing to use our Services or by submitting Personal Data after an updated Privacy Policy is posted, you agree to the new terms and practices.
